THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

LaQuinta Pharmacy, a compounding pharmacy located at 73847 CA-111, Palm Desert, CA 92260, is committed to protecting the privacy of Your Protected Health Information (PHI). PHI is information that identifies You and relates to Your physical or mental health, healthcare services, or payment for healthcare. As a covered entity under the Health Insurance Portability and Accountability Act (HIPAA), We are required to provide this Notice of Privacy Practices (NPP) to inform You of Our practices, Your rights, and Our legal obligations.

Our Uses and Disclosures of Your PHI

We may use or disclose Your PHI for the following purposes without Your authorization, as permitted by HIPAA:

1. Treatment

• To provide compounding pharmacy services, such as preparing customized medications based on Your prescriptions.
• To coordinate care with Your prescribers, pharmacists, or other healthcare providers.
• Example: Sharing Your prescription details with a prescribing physician to verify dosage.

2. Payment

• To bill You, Your insurance company, or a third party for Our services.
• To verify insurance coverage or process claims.
• Example: Submitting PHI to Your insurer to receive payment for a compounded medication.

3. Healthcare Operations

• To manage Our pharmacy, including quality assurance, staff training, or compliance audits.
• To contact You for prescription refills, appointment reminders, or treatment alternatives.
• Example: Reviewing Your prescription records to improve Our compounding processes.

4. Other Permitted Uses and Disclosures

• Business Associates: We may share PHI with third parties (e.g., billing services, compounding suppliers) under Business Associate Agreements (BAAs) to ensure HIPAA compliance.
• Public Health: To report adverse drug reactions or comply with public health requirements.
• Legal Requirements: To respond to court orders, subpoenas, or government investigations.
• Health Oversight: For audits or 8.1 or inspections by state or federal agencies.
• Safety: To prevent a serious threat to Your safety or the safety of others.
• De-identified Data: We may use de-identified PHI for research or analytics, ensuring it cannot identify You.
• Limited Marketing: With Your authorization, We may send You information about health-related products or services.
• Deceased Persons: To coroners, medical examiners, or funeral directors as needed.

Uses and Disclosures Requiring Your Authorization

For uses or disclosures not listed above, We will obtain Your written authorization, including:

• Most uses of psychotherapy notes.
• Marketing communications (except face-to-face or nominal gifts).
• Sale of PHI.
• Disclosures to third parties for non-healthcare purposes.

You may revoke an authorization in writing, except to the extent We have already acted on it. Contact Us at info@Laquintapharmacy.com.

Your Rights Regarding Your PHI

Under HIPAA, You have the following rights:

1. Right to Access: Request a copy of Your PHI in Our records, typically within 30 days. We may charge a reasonable fee for copying or mailing.
2. Right to Amend: Request corrections to inaccurate or incomplete PHI. We may deny the request in certain cases but will provide a written explanation.
3. Right to an Accounting of Disclosures: Receive a list of disclosures of Your PHI made in the past 6 years, excluding certain disclosures (e.g., for treatment, payment, or operations).
4. Right to Request Restrictions: Request limits on how We use or disclose Your PHI. We are not required to agree but will consider Your request.
5. Right to Confidential Communications: Request alternative communication methods (e.g., email instead of phone). We will accommodate reasonable requests.
6. Right to a Paper Copy: Receive a paper copy of this NPP, even if You received it electronically.

To exercise these rights, contact Us at info@Laquintapharmacy.com or 43875 Washington St., Suite A Palm Desert, CA 92211.

Our Responsibilities

We are required by law to:

• Maintain the privacy and security of Your PHI.
• Notify You promptly if a breach of Your unsecured PHI occurs.
• Abide by the terms of this NPP, which may be updated. Changes will be posted at Laquintapharmacy.com/hipaa-npp and available at Our pharmacy.
• Train Our staff on HIPAA compliance and maintain safeguards like encryption and access controls.

Complaints

If You believe Your privacy rights have been violated, You may:

• File a complaint with Us at info@Laquintapharmacy.com or (760) 777-9902
• File a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, at www.hhs.gov/ocr. We will not retaliate against You for filing a complaint.

Contact Us

For questions, requests, or complaints:

• Email: info@Laquintapharmacy.com
• Phone: (760) 777-9902
• Mail: LaQuinta Pharmacy, 43875 Washington St., Suite A Palm Desert, CA 92211.

Changes to This Notice

We may update this NPP to reflect changes in Our practices or legal requirements. The effective date will be updated, and the revised NPP will be posted on Our website and available at Our pharmacy.

LaQuinta Pharmacy is dedicated to protecting Your privacy and ensuring Your trust.